Tech Support Norwalk, CT

Have you seen us in Norwalk, CT?

Technical Support for Businesses in Norwalk, CT

Located in Norwalk, CT, TCSP delivers flexible technical support services to businesses in Fairfield, CT and the surrounding areas. We offer same-day support for all hardware and software issues either on site, or remotely via phone and email.

Popular technical support requests in Norwalk, CT

  • Help desk
  • Managed IT Services
  • Server management
  • Remote hands (On-site support for remote IT team)
  • Computer maintenance and performance checks
  • Virus removal
  • Computer networking
  • Remote access and sharing
  • Hardware upgrades
  • Data backup and data protection

The folks at TCSP do an excellent job, are responsive when called upon and very reasonably priced. They have set up new computers and e-mail routines, re-wired my entire office after a move, and coordinated with the local Internet and Cable companies to make for seamless transitions. My recent office location went without a hitch and was completed in an afternoon. I had been looking for a responsible and knowledgeable IT firm for some time and I’m glad I found TCSP.

Douglas M Promotional Printing Norwalk, CT February 18, 2016

Do I need a “support contract” to get tech support?

No, support contracts are optional. At TCSP, we aim to provide businesses with flexible and convenient solutions by offering hourly tech support on an as-needed (or break and fix) basis.

Our hourly tech support services allow you to witness our dedication and skill firsthand before committing to an agreement. Information on each of our two options is provided below.

Hourly tech support in Norwalk, CT

Whether you need a quick fix or new infrastructure installations, TCSP makes it easy by offering our services at an hourly rate. This hassle-free hourly support is both responsive and flexible, providing a great option for businesses that are newly interested in what TCSP can deliver, or do not need an on-going management solution.

IT Support Agreement

Sick of being put on hold while tech problems throttle your company’s productivity? TCSP prides itself on efficient and immediate responses to all questions and issues. Our team of experienced technicians is standing by to provide quick, comprehensive support at a moment’s notice. While technological problems can arise without warning, TCSP’s dedication to reliable customer service is something your business can always count on.

On-site or remote technical support?

Learn about our two support options below.

On-Site

Our field technician(s) will travel to your place of business in order to provide in-person assistance. This option works best for:

  • Identifying and communicating effective solutions
  • Providing hands-on troubleshooting and maintenance
  • Sharing information and tips through personal interaction
  • Delivering complimentary, on-site consultation at select locations
  • Assisting with preparations for new projects and offices

Remote

A technician from our help desk will provide assistance via Internet.

  • This option works best for:
  • Quickly diagnosing and troubleshooting issues
  • Executing performance checks and maintenance procedures
  • Receiving support while traveling or working outside the office
  • Providing immediate responses to urgent problems with minimal downtime
  • Handling customizations, configurations, and minor issues


Contact

We make every effort to ensure you choose the right IT solutions for your specific needs. Contact us for a free consultation and special savings.